SYNQ speaks your language out of the box. Clients are clients, work is tracked as projects, and every project carries a live status your client can watch from their own portal — no status calls, no “where are we at?” emails.
The dashboard IT & Managed Services teams see
Open tickets
Support work in the queue
Active projects
Scoped work underway
SLA at risk
Approaching breach
Managed revenue
Recurring contract value
Your project pipeline, prebuilt
Service menu your clients can order from
Managed IT
Monitoring, patching, and helpdesk by the seat.
Cloud migration
Assessment, migration, and cutover.
Security hardening
MFA, EDR, backup, and policy rollout.
vCIO advisory
Roadmap, budget, and quarterly reviews.
Task library included
- Discovery / network audit
- Scope of work approved
- Change window scheduled
- Hardware procured
- Environment staged
- Migration executed
- Backups verified
- Security baseline applied
- MFA enforced
- Documentation delivered
- User training complete
- Go-live confirmed
Compliance context
SYNQ is built with it & managed services obligations in mind, including SOC 2, CIS controls, Data breach notification. Data is isolated per firm with row-level access control, and every record change is attributable to a user.