SYNQ speaks your language out of the box. Customers are customers, work is tracked as launches, and every launch carries a live status your customer can watch from their own portal — no status calls, no “where are we at?” emails.
The dashboard Ecommerce & Retail teams see
Active launches
Products in market push
Low stock SKUs
Below reorder point
Live campaigns
Currently distributing
Revenue MTD
Sales this month
Your launch pipeline, prebuilt
Service menu your customers can order from
Product launch
Positioning, assets, and go-live campaign.
Lifecycle email
Flows, segments, and calendar.
Paid media
Ad creative, targeting, and reporting.
Merchandising audit
Listings, pricing, and conversion review.
Task library included
- Product brief approved
- Supplier quote received
- Sample approved
- Purchase order issued
- Inventory received
- Product photography complete
- Listing copy approved
- Listing published
- Email campaign scheduled
- Social campaign launched
- Paid ads live
- Launch-week metrics reviewed
Compliance context
SYNQ is built with ecommerce & retail obligations in mind, including PCI DSS, Consumer disclosure, Return policy terms. Data is isolated per firm with row-level access control, and every record change is attributable to a user.