SYNQ speaks your language out of the box. Customers are customers, work is tracked as repair orders, and every repair order carries a live status your customer can watch from their own portal — no status calls, no “where are we at?” emails.
The dashboard Automotive Service teams see
Open repair orders
Vehicles in the shop
Awaiting approval
Estimates sent, not approved
Parts pending
Waiting on supplier
Ready for pickup
Completed and invoiced
Your repair order pipeline, prebuilt
Service menu your customers can order from
Diagnostic
Fault isolation with a written estimate.
Scheduled maintenance
Manufacturer interval service.
Major repair
Engine, transmission, or drivetrain work.
Fleet service plan
Recurring service across a vehicle fleet.
Task library included
- Vehicle checked in
- Multi-point inspection complete
- Diagnosis documented
- Estimate sent to customer
- Customer approval received
- Parts ordered
- Parts received
- Repair performed
- Quality control road test
- Invoice prepared
- Customer notified ready
- Vehicle delivered
Compliance context
SYNQ is built with automotive service obligations in mind, including State repair disclosure, Written estimate authorization, Hazardous waste handling. Data is isolated per firm with row-level access control, and every record change is attributable to a user.